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FREQUENT ASKED QUESTIONS

General Information

About Fixposition AG

Enabling autonomy at scale

Established in Zurich, Switzerland, in August 2017, Fixposition provides precise positioning technology that enables autonomous vehicles to accurately navigate in any situation. Together with us, our partners are creating a wide range of groundbreaking solutions for unmanned vehicles, urban robots, and drones for full-scene global high-precision positioning to industries such as agriculture, sanitation, lawnmowing robots, and vehicle manufacturers.

Recognized as a top innovative technology company, Fixposition has successfully procured investments from eminent venture capitalists in Silicon Valley, authoritative industry experts in the field of positioning and navigation, and prominent robot manufacturers, including True Ventures, Miracle Plus (led by former Baidu COO Dr. Qi Lu), and Ninebot. Fixposition's products have been adopted by over 50 robot manufacturers worldwide and have signed cooperative sales contracts among others.

Vision RKT-2

Product summary overview

The Vision-RTK 2 is a made-in-Switzerland high-end sensor fusion solution that provides real-time high-accuracy pose information in all scenarios, including in GNSS degraded and denied environments.

Position drift is distance-dependent as opposed to time-dependent as commonly found in traditional GNSS/INS devices.

The dual-antenna and built-in IMU provide reliable heading information even at low velocities or when standing still.

Additionally, it can accept wheel odometry data and has internal recording memory.

Browser-based GUI is supported by ROS and ROS 2 with resources in Github.

How does the Vision-RTK 2 provide its localization data?

The Vision-RTK 2 has a custom message format that streams 3D position, orientation, velocity and other useful information. It can be transmitted over Ethernet (TCP/IP), Wi-Fi (TCP/IP) or serial interfaces. Details about the supported data formats can be found in the user manual.

Does the camera perform visual SLAM localization, lane line recognition, or any additional computer vision functionalities?

The Vision-RTK 2 camera is used for visual tracking. Contact us at sales@fixposition.com for further details. 

What type of applications have your costumers deployed using the Vision-RTK 2?

All forms of autonomous solutions including: 
 
- Autonomous shuttles  
- Small/medium-sized robots used for delivery, patrolling, rescue, and cleaning  
- Robot lawnmowers 
- Agricultural robots such as tractors, harvesters, planters, and sprayers 
- Small high-volume agricultural robots

Please contact us at info@fixposition for further application deployment solutions.

Shipping

What is the lead time?

Our positioning sensor has a typical lead time of 3-6 weeks.

Delivery risk
Products are shipped by Fixposition at Customer’s cost and risk to the address indicated in the order. Late delivery shall not justify termination of the order. Partial delivery is allowed. Fixposition may suspend the delivery of an order if payments are overdue.
Price
All prices and charges are exclusive of VAT, other taxes, withholding tax, duties, bank charges and fees. Fixposition reserves the right to modify prices for Products not yet shipped if the raw material prices have significantly changed and shall notify the delivery for any proven defects due to bad material or poor workmanship of Fixposition’s hardware.

Under the warranty, Fixposition undertakes, at its sole discretion, to repair or, replace the defective hardware or to reimburse the purchase price for the defective hardware. It is the Customer’s responsibility to arrange and pay the return shipment of the defective hardware to Fixposition. Repaired or replaced hardware will be warranted hereunder only for the remaining portion of the original warranty period.

Any guarantee or additional warranty, implied warranty (merchantability or fitness for a particular purpose) or any return due to reasons other than the above mentioned is expressly excluded. Any removed hardware shall become Fixposition’s property.

The Customer shall bear the associated costs of replacement of any defective hardware (i.e. removing, transporting and reinstalling). Excluded from Fixposition’s warranty are all defects, which result from normal wear and tear or damaging external influences (e.g. electromagnetic, electrolytic, chemical, weather, air pollution), unapproved repairs, improper maintenance or storage, failure to observe the user manual and mounting instructions, excessive loading, inappropriate or insufficient testing, inappropriate material or processes, failure to implement updates or upgrades of firmware or software as recommended by Fixposition.

Before mass-production, Customer shall perform tests as necessary to assure that the Products are fit for the purpose intended by the Customer. Fixposition’s warranty applies only to Products that are identified as “Initial Production”, “Mass Production” or ”End of Life” and not to samples. The warranty terminates upon the Customer’s breach of any obligation under the General Terms and Conditions. A warranty claim must be made within three (3) days after discovery of the defect by Customer, otherwise Fixposition’s warranty coverage shall not apply. Support is provided on an “as is” basis and Fixposition, its affiliates and third party licensors expressly disclaim all warranties, whether express, implied or statutory.
Order changes and cancellation
The delivery date of a confirmed order can be postponed by Customer to a new delivery date up to one (1) month after the original delivery date, provided the Customer notifies Fixposition in writing no later than eight (8) weeks prior to the original confirmed delivery date. In the event Customer cancels all or part of a confirmed order (including under a call-off orders), Customer agrees to pay a cancellation charge of fifty (50)% of the order price.
Call-off order
Under a call-off order the Customer is obliged to call-off the total order volume within one (1) year after the date of Fixposition’s call-off order confirmation. Delivery dates cannot be changed without Fixposition’s written approval.  In case Customer does not call-off the entire quantity within the relevant time period, a cancellation charge of fifty (50) % of the order price for the outstanding quantity shall apply.

Warranty

Fixposition's product warranty
Fixposition’s product warranty applies for a period of twelve (12) months from the date of Bank: UBS Switzerland AG   IBAN: CH95 0020 6206 4965 5101 Z   BIC: UBSWCHZH80A delivery for any proven defects due to bad material or poor workmanship of Fixposition’s hardware. Under the warranty, Fixposition undertakes, at its sole discretion, to repair or, replace the defective hardware or to reimburse the purchase price for the defective hardware. It is the Customer’s responsibility to arrange and pay the return shipment of the defective hardware to Fixposition. Repaired or replaced hardware will be warranted hereunder only for the remaining portion of the original warranty period. Any guarantee or additional warranty, implied warranty (merchantability or fitness for a particular purpose) or any return due to reasons other than the abovementioned is expressly excluded. Any removed hardware shall become Fixposition’s property. The Customer shall bear the associated costs of replacement of any defective hardware (i.e. removing, transporting and reinstalling). Excluded from Fixposition’s warranty are all defects, which result from normal wear and tear or damaging external influences (e.g. electromagnetic, electrolytic, chemical, weather, air pollution), unapproved repairs, improper maintenance or storage, failure to observe the user manual and mounting instructions, excessive loading, inappropriate or insufficient testing, inappropriate material or processes, failure to implement updates or upgrades of firmware or software as recommended by Fixposition. Before mass-production, Customer shall perform tests as necessary to assure that the Products are fit for the purpose intended by the Customer. Fixposition’s warranty applies only to Products that are identified as “Initial Production”, “Mass Production” or ”End of Life” and not to samples. The warranty terminates upon the Customer’s breach of any obligation under the General Terms and Conditions. A warranty claim must be made within three (3) days after discovery of the defect by Customer, otherwise Fixposition’s warranty coverage shall not apply. Support is provided on an “as is” basis and Fixposition, its affiliates and third party licensors expressly disclaim all warranties, whether express, implied or statutory.

Terms of service

General Terms and Conditions

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